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61	Innovative Education in the Digital Era	ABS-4
Teachers^ Religious Values in the Application of Media Convergence Indri Rachmawati(a), Raditya Pratama Putra(a), Tri Nur Aini Noviar (a), Maman Chatamallah(a) (a)Fakultas Ilmu Komunikasi, Universitas Islam Bandung Jalan Tamansari no 24-26, Kota Bandung Abstract The advent of the Society 5.0 era has ushered in a digital transformation that significantly impacts the educational landscape, particularly in early childhood education. The presence of technology must be accompanied by the instillation of religious values in students, through various learning media, including digital learning media. This transformation necessitates that teachers not only possess technological proficiency but also uphold and integrate religious values within digital learning environments. This study investigates how kindergarten teachers affiliated with the Ikatan Guru Taman Kanak-Kanak (IGTKI) in Katapang Subdistrict, Bandung Regency, implement religious values through the utilization of convergent media in their teaching practices. Employing a quantitative with descriptive approach, data were collected via observations, surveys, focus group discussions, and documentation, and subsequently analyzed descriptively. Findings reveal that while teachers acknowledge the importance of embedding religious values in digital media usage, they encounter challenges such as limited technological proficiency and insufficient curriculum support. Nonetheless, with targeted training and professional development, teachers can effectively serve as role models, demonstrating the harmonious integration of technology and religious principles in early childhood education. This underscores the necessity for developing integrated curricula and comprehensive teacher training programs that align technological advancements with the inculcation of religious values, ensuring a balanced and holistic educational experience for young learners. Keywords: digital transformation- media convergence- religiosity- kindergarten teachers- Society 5.0 Share Link | Plain Format | Corresponding Author (Indri Rachmawati)

62	Innovative Education in the Digital Era	ABS-7
The Effectiveness of Differentiated Instruction Training in Enhancing Early Childhood Teachers^ Competence in Inclusive Classrooms Nurul Afrianti, Erhamwilda, Masnipal, Huriah Rachmah, Jeane, Eko Surbiantoro Universitas Islam Bandung Abstract Inclusive education in early childhood settings requires teachers to have adaptive teaching strategies that accommodate the diverse needs of learners, including children with special needs. This study aims to evaluate the effectiveness of differentiated instruction training in improving the competence of early childhood education (ECE) teachers in managing inclusive classrooms. The training was carried out in Tamansari Village, Bandung Wetan Subdistrict, and involved 16 PAUD teachers with no formal background in special education. The intervention included a structured series of activities: conceptual workshops on inclusive education and differentiated learning, simulation of inclusive classroom practices, microteaching sessions, and guided lesson plan (RPP) development based on the Merdeka Curriculum. To assess the effectiveness, a pretest-posttest design was applied using a Likert-scale scoring rubric with a maximum score of 20. The results revealed a statistically significant improvement in teachers^ competence. The average score increased from 10.00 (SD=2.34) before training to 18.56 (SD=1.09) after training, with a p-value of <0.0001 based on paired t-test analysis. Teachers reported increased understanding of various types of special needs, improved ability to adapt instructional strategies, and enhanced confidence in managing inclusive classrooms. The study confirms that targeted training in differentiated instruction not only builds pedagogical competence but also fosters an inclusive mindset. It is recommended that similar training programs be integrated into teacher professional development frameworks to promote equitable and inclusive education in early childhood settings. Keywords: differentiated instruction, inclusive education, early childhood, teacher training Share Link | Plain Format | Corresponding Author (Nurul Afrianti)

63	Innovative Education in the Digital Era	ABS-13
SPMI PROGRAM INNOVATION AT LLDIKTI IV WEST JAVA AND BANTEN Nan Rahminawati, Reni Amaranti, Ivan Supangat Universitas Islam Bandung Abstract This study aims to analyze the innovations carried out by the Higher Education Service Institution (LLDIKTI) Region IV in strengthening the implementation of the Internal Quality Assurance System (SPMI) in Private Universities (PTS) in West Java and Banten. Based on clustering data, there are still many PTS in the red zone (reporting <50%) and yellow (50-80%), which indicates low readiness and understanding of the implementation of SPMI. LLDIKTI IV initiated several acceleration strategies, including the SPMI Clinic, the Regional Facilitator Strengthening Program, and the development of innovations such as monitoring dashboards, SPMI pocket books, and guidelines for Higher Education Institutions. The results of the activities showed a significant increase in the number of PTS moving to the green zone (reporting >80%), which indicates that the validity of the SPMI documents and the effectiveness of quality implementation are increasing. These findings indicate that systematic intervention and intensive technical assistance have a positive impact on the readiness of institutions to carry out the PPEPP cycle in a complete and sustainable manner. This study recommends strengthening regional facilitators, replication of good practices, and improving quality culture as strategic steps in expanding the impact of SPMI implementation throughout Indonesia as a form of innovation in SPMI implementation. Keywords: SPMI Innovation, LLDIKTI IV, Private Universities, Quality Acceleration Share Link | Plain Format | Corresponding Author (Nan Rahminawati)

64	Innovative Education in the Digital Era	ABS-21
SHARPENING STUDENTS^ EFFECTIVE SPEAKING AND WRITING COMMUNICATION SKILLS TO IMPROVE ACADEMIC PERFORMANCE IN INTERNATIONAL FORUMS Neni Yulianita (a*), Anne Maryani (b), Tresna Wiwitan (b), Adhika Putra Rakhmatullah (b), Faisal Maulana (b), Reihan Firjatullah Irvanianto (b) Universitas Islam Bandung Abstract Speaking and writing are important communication skills for students, especially in academic environments and international forums. These skills enable students to convey ideas clearly, regularly, and effectively. Good speaking skills are essential for success in seminars, conferences, and academic presentations, where diverse audiences expect clarity and accuracy. Likewise, writing skills are needed to produce theses, dissertations, journal articles, and other scientific papers. However, many students find it difficult to express their ideas effectively and innovatively in academic writing. To address this issue, the FIKOM UNISBA PKM-LN Team collaborates with AID Academy Malaysia, which specializes in scientific writing training and organizing international conferences. This collaboration aims to improve students^ scientific communication skills. The objectives of the PKM-KLN activity are: 1) to improve students^ scientific speaking and writing skills in international forums, 2) to build confidence in presenting academic work, and 3) to strengthen academic performance through effective and innovative communication. One of the objectives of developing PkM-KLN LPPM Unisba is to improve thinking, reading, and writing skills, as well as other essential skills (soft skills and hard skills), therefore it is very relevant if the PKM-KLN activities carried out for PkM student participants are in the form of workshop activities to hone speaking and writing skills with the hope that participants can improve communication effectively and innovatively, and the results will be realized in the form of an international seminar for student speaking skills. Keywords: speaking and writing skills- effective-innovative communication- academic performance- international forums- Fikom Unisba-AID Academy Malaysia. Share Link | Plain Format | Corresponding Author (Neni Yulianita)

65	Innovative Education in the Digital Era	ABS-37
Generation Alpha Speaks: Empowerment Strategy for Elementary School Children in Semi-Rural Area of &#8203-&#8203-West Bandung Nabilla Anasty Fahzaria, Alexandria Cempaka Harum, Ferra Martian, Izni Nur Indrawati Maulani, Kenie Eishadianti, Muhammad Nur Alief Fathansyah Universitas Islam Bandung Abstract Generation Alpha, born after 2010, has limited communication skills due to high use of digital devices, requiring the development of public speaking skills and self-confidence. The Community Service Program (PkM) at SDN 10 Lembang, West Bandung Regency, targets students in semi-rural areas with low living costs, adequate access to services, and proximity to nature. Situational analysis revealed challenges such as minimal soft skills training, limited human resource teachers, and a less supportive socio-economic environment. The ^Generation Alpha in Semi-Rural Area Development^ program aims to improve communication skills, self-confidence, and support SDGs number 4 (Quality Education). The Participatory Action Research (PAR) method is used with the stages of observation, reflection, planning strategy, action, and evaluation, involving the community collaboratively with PkM activities including interactive workshops, roleplaying, and storytelling. The results show that the public speaking skills of Generation Alpha in semi-rural areas are influenced by environmental factors, local culture, family background, and limited facilities and training. The test results showed significant improvements in students^ knowledge and skills, supported by a creative approach, a safe learning environment, and constructive feedback from the facilitator. Storytelling and roleplaying methods have proven effective in increasing students^ self-confidence, imagination, cooperation, and courage to speak in public. This program is the foundation for developing Generation Alpha^s soft skills, preparing them to become communicative, confident individuals who are ready to face global challenges and are expected to enrich basic education literature and become a reference in developing effective communication strategies for Generation Alpha in semi-rural areas. Keywords: Public Speaking- Confidence- Generation Alpha- Semi-Rural Education- SDGs. Share Link | Plain Format | Corresponding Author (Nabilla Anasty Fahzaria)

66	Innovative Education in the Digital Era	ABS-42
Effectiveness of Industrial Technology Training 4.0 based on Internet of Things (IoT) and 3D Printers for High School Students Insan Nugraha (a*), Anis Septiani (b), Otong Rukmana (c), Ahmad Arif Nurrahman (d), Rahmat Lazuardi (e), Selamat (f), Vera Septiawati (g) Faculty of Engineering, Islamic University of Bandung Jalan Tamansari No 24-26, Bandung 40116 Indonesia *septiani_27[at]yahoo.co.id Abstract The development of technology in the Industry 4.0 system continues to grow, especially the Internet of Things (IoT) and 3D Printers. The use of both technologies is increasingly massive in manufacturing and service companies. So that early technical knowledge and skills are needed for students. SMAIT (Integrated Islamic High School) Fithrah Insani Baleendah, Bandung Regency is one of the relatively new private schools, namely since 2022. Amidst the limitations of internal institutional conditions and external challenges to respond to technological developments, efforts are needed so that students have good knowledge about IoT and 3D Printers. Community Service Activities (PKM) aim to provide training to students and teachers so that they can have knowledge, technical skills, and mentoring. Participants or targets of this activity are 11th grade students and several teachers, especially those interested in Natural Sciences and Engineering. With this training, it not only provides new insights but also trains technical skills through IoT and 3D printer training modules. This PKM activity is also expected to contribute a little to improving the quality of education and empowering teachers, in accordance with the goals of SDGs 4, namely Quality Education. This is proven by the increase in students^ knowledge before and after the training was given. Keywords: Industry 4.0, Internet of Things, 3D Printer, Student Competence Share Link | Plain Format | Corresponding Author (Anis Septiani)

67	Innovative Education in the Digital Era	ABS-43
Identification of Basic Vocabulary Category Language Sound Pronunciation Ability in Autistic Children in the Student Group through Control Music Approach and Picture Card Guessing Game Masnipal- Askurifai Universitas Islam Bandung Abstract A person^s language ability is an important thing to improve. However, it is difficult to do when applied to children with special needs, such as autism. Therefore, the purpose of this study is that the author wants to know the extent of the ability of autistic students to articulate phonetic sounds and basic words correctly. In addition, this study also aims to determine the ability of sufferers to understand an object concept instructed by the teacher. For this research method, the approach used is qualitative research. Data collection for this study was carried out by means of observation, interviews, and documentation of autistic students^ speech. Furthermore, the collected data will be analyzed. Data analysis was carried out using qualitative methods. The initial hypothesis of this study shows that autistic students with the category of being able to learn can pronounce similar bilabial sounds, such as /p/ and /b/, count, and recognize concepts with instructions although they are still imperfect. Of course, this is due to the child^s lack of focus in learning. The target achieved from this study is to improve language skills in autistic children from the aspect of basic vocabulary pronunciation. There are several output targets resulting from this research, namely scientific articles in national journals accredited by Sinta 3, books with ISBNs from research results, dissemination at the BAIC international seminar forum, and registration of intellectual property rights in the form of copyright with granted status. Keywords: Linguistic Ability- Autism- Sound Pronunciation- Basic Vocabulary Share Link | Plain Format | Corresponding Author (Masnipal Masnipal)

68	Innovative Education in the Digital Era	ABS-60
^Product Development and E-Commerce Empowerment for Cibaduyut Footwear Industry in Bandung: A Strategic Effort to Foster Competitive and Sustainable MSMEs^ Asep Nana Rukmana1, Aviasti2, Agus Nana Supena3, Reni Amaranti4 1,3,4,5Program Studi Teknik Industri, Universitas Islam Bandung, Indonesia 2Program Studi Pendidikan Profesi Insinyur , Universitas Islam Bandung, Indonesia e-mail: 1an.rumana@gmail.com, 2aviasti82@gmail.com, 3agusns1967@yahoo.co.id, 4reniamaranti2709@yahoo.com Please Just Try to Submit This Sample Abstract You Can Edit It Again Later Abstract Cibaduyut in Bandung has long been known as a center for Indonesia^s leather footwear industry, serving both domestic and export markets. Its golden era in the 1990s to early 2000s was followed by a decline, especially after the 2008 ASEAN-China Free Trade Agreement (ACFTA), which intensified competition from imported products. The industry now faces structural challenges, including lack of product standardization, limited marketing capacity, inadequate technology adoption, restricted financing, labor skill shortages, and waning brand appeal. To respond to these issues, the Community Entrepreneurship Development Program (CEDP) aims to revitalize the footwear sector through strategic interventions. The program focuses on improving product quality and innovation, integrating e-commerce to widen market reach, enhancing MSMEs^ competitiveness, fostering artisans^ economic independence, and embedding sustainability principles and Islamic values in business practices. Additionally, the program targets capacity building in digital literacy, entrepreneurship, and collaborative partnerships. The main approach includes intensive training and mentoring for selected local partners in product development and digital marketing strategies. Expected outcomes encompass: (1) publications in SINTA-accredited journals or GARUDA-indexed proceedings- (2) dissemination through the Bandung Annual International Conference (BAIC)- (3) copyright registration for developed products- (4) exposure in print and digital mass media- (5) creation of a documentary video on YouTube- and (6) emergence of new, competitive digital entrepreneurs. Keywords: Entrepreneurship, Product Development, e-Commerce Share Link | Plain Format | Corresponding Author (ASEP NANA RUKMANA)

69	Innovative Education in the Digital Era	ABS-68
Enhancing Academic Writing Skills through Mastery of Effective Sentences and Diction: An Exploratory Intervention Study on Students of Universitas Islam Bandung Asri Nuranisa Dewi- Irma Yulita Silviany Universitas Islam Bandung Abstract This study investigates the impact of mastering effective sentence construction and diction on the academic writing skills of undergraduate students at Universitas Islam Bandung. The research involved 120 first-year students from the Management Study Program who were enrolled in an Indonesian language course. A mixed-methods approach was adopted, combining a pretest-posttest experimental design with an exploratory case study to capture both quantitative and qualitative insights. The instructional intervention was delivered contextually through group discussions, text analysis, and structured writing exercises aimed at improving students^ ability to produce clear, coherent, and academically appropriate texts. The quantitative results demonstrated a significant improvement in students^ performance, with the average score increasing from 56.28 on the pretest to 81.64 on the posttest. A paired sample t-test confirmed the statistical significance of this gain (t = 21.67, p < 0.0001), indicating that the mastery of fundamental linguistic elements substantially contributes to the enhancement of academic writing skills. Qualitative findings further revealed that students developed greater awareness of sentence effectiveness and lexical precision, which improved their overall confidence in academic writing. The study highlights the importance of integrating explicit and contextual instruction on effective sentence construction and diction into Indonesian language courses at the tertiary level. Specifically, it emphasizes the need for curriculum adjustments at Universitas Islam Bandung to better equip students with essential writing competencies required for producing high-quality academic texts. Keywords: effective sentences, diction, academic writing, language instruction, Universitas Islam Bandung Share Link | Plain Format | Corresponding Author (Asri Nuranisa Dewi)

70	Innovative Education in the Digital Era	ABS-71
Optimizing Artificial Intelligence (AI) in Empowering the Creative Economy Through the Development of Students^ Halal Product Potentials Mochamad Malik Akbar, Nadia Meirani, Rezi Muhammad Taufik, Eka Tresna Gumelar, Krisna Bayu, Rinza Alesvia Universitas Islam Bandung Abstract Entrepreneurship is a strategic issue in community engagement due to its contribution to reducing unemployment and promoting innovation-driven economic growth. Higher education institutions play a vital role in fostering entrepreneurial mindsets among students through theoretical learning and practical experience. The success of entrepreneurship programs is greatly influenced by the effectiveness and sustainability of mentoring, as well as participants^ readiness in areas such as digital literacy, business innovation, and access to a supportive entrepreneurial ecosystem. Universitas Islam Bandung, through the Management Study Program, responded to this challenge by implementing the Entrepreneurship Development Program (PPK) using a participatory and collaborative approach. The program included student recruitment, motivational training, and intensive business mentoring. One of the key focuses of the program was the integration of AI-based training as a support tool for entrepreneurship development. AI tools such as ChatGPT or Bard were introduced for conducting fundamental business research, while Pictory.ai, Canva, and Gamma.app were used to create content that enhances brand awareness and interest. The implementation of the program yielded significant outcomes: all participants successfully obtained legal business status (NIB and certifications), developed products protected by intellectual property rights, and published scientific articles and media features. Collaboration with HIPMI PT further strengthened the entrepreneurial ecosystem on campus. These achievements demonstrate that a practice-based approach combined with continuous mentoring effectively enhances entrepreneurial awareness and intention among students, while also contributing to the university^s key performance indicators. Keywords: student entrepreneurship, community service, MBKM, intellectual property, business mentoring Share Link | Plain Format | Corresponding Author (Nadia Meirani)

71	Innovative Education in the Digital Era	ABS-85
DIGITAL LITERACY OF PEOPLE WITH DISABILITIES (Case Study in West Java Province) Caecilia Suprapti Dwi Takariania, Diana Sari, Dida Dirgahayu, Abu Huraerah, Erti Dinihayati, Iwan Ridwan Zaelani National Research and Innovation Agency Gatot Subroto Street Number 10, South Jakarta. Abstract The digital transformation creates several opportunities for society, including those for vulnerable and limited individuals with disabilities. The digital divide can be seen in a few contexts, including device access and ownership, internet adoption, internet use, and knowledge acquisition. One of the benefits of digital literacy is the participation of people with disabilities and their opportunity to participate in the digital age. This study aims to determine the level of digital literacy of people with disabilities and sociodemographic relationships, the use of digital devices, and the internet to digital literacy.This research employed quantitative research methods, the population of this study is people with disabilities in West Java Province with a physical and sensory disability analysis unit (blind, deaf/mute). The Slovin approach was used to choose representative samples of respondents. Proportional random sampling was used as the sampling method. The questionnaire from the Global Framework of Reference on Digital Literacy Skills from UNESCO was utilized as the instrument in the data collection. Four categories of digital literacy levels-very low, low, intermediate, and high-are used to classify the findings of research on the level of computer literacy among individuals with disabilities. The findings revealed that the majority of those with disabilities often had very low levels of digital literacy. The communication and collaboration skills area, the information and data skills area, and the security skills area all have higher percentages than other skill areas at high literacy levels. The findings also revealed a significant correlation between age, type of disability, education level, type of employment, use of computers, smartphones, tablets, and ICT devices, as well as internet connectivity, with regard to digital literacy and areas of digital literacy. Keywords: digital literacy, individuals with disabilities, digital literacy level Share Link | Plain Format | Corresponding Author (Dida Dirgahayu)

72	Innovative Education in the Digital Era	ABS-105
Promoting Employee Green Behaviour Through Management and Training: A Workplace-Based Approach to Advancing Environmental SDGs Fivi Rahmatus Sofiyah1*, Prihatin Lumbanraja2, Yeni Absah2 and Amlys Syahputra Silalahi2 1*Postgraduate Student of Management Department, Universitas Sumatera Utara, Medan 20155, Indonesia 2Management Department, Universitas Sumatera Utara, Medan 20155, Indonesia Abstract This study investigates the influence of Green Involvement Management (GIM) and Green Training (GT) on Employee Green Behaviour (EGB), with Workplace Environment Sustainability (WES) serving as a mediating variable. The research is motivated by the urgency of advancing Sustainable Development Goals (SDG 12 and SDG 13) through internal organizational practices. The study was conducted at PT Perusahaan Gas Negara (PGN), a state-owned enterprise in the energy sector, involving 230 employees from its Medan and Dumai branches. A quantitative explanatory approach was used, with data collected through structured questionnaires and analyzed using Structural Equation Modelling-Partial Least Squares (SEM-PLS). The results show that GT has a significant positive impact on both WES and EGB. Meanwhile, GIM does not directly affect EGB but contributes significantly through WES. These findings emphasize the importance of a sustainable workplace environment as a mediator that transforms managerial involvement and training efforts into meaningful behavioral change. The study highlights the strategic role of human resource development in fostering green behavior and provides practical recommendations for integrating sustainability into training programs and leadership engagement initiatives. Keywords: green behaviour, green training, involvement management, workplace sustainability, SDGs Share Link | Plain Format | Corresponding Author (Fivi Sofiyah)

73	Innovative Education in the Digital Era	ABS-109
Strengthening Graduate Employability of Scouts in Facing Career Challenges in the Era of Automation Dian Widya Putri, Stephani Raihana Hamdan, Yulianti Universitas Islam Bandung Abstract The high rate of unemployment in Indonesia, which according to data from the Central Statistics Agency (BPS) in February 2024 was recorded at 149.38 million people and increased by 2.76 million people compared to the previous year, indicates increasingly tight competition in the world of work. Moreover, in the era of automation technology replaces many human jobs, forcing the younger generation to have adequate work readiness (graduate employability). This Community Service Activity (PKM) aims to improve the graduate employability of Scouts in Bandung City, especially in work readiness - intrapersonal skill and interpersonal communication skills. The method used was training that included work readiness materials, interpersonal communication, and strengthening soft skills by involving 29 participants, most of whom were 16 years old and attended high school, vocational school, and Madrasah Aliyah. The results of the pre-test and post-test showed an increase in the average score from 4.4 to 7.1, with 75.9% of participants experiencing an increase in scores. The evaluation of the activity revealed that most participants felt that the material provided was relevant and useful for preparing to face the world of work. However, there are still some participants who need a more interactive approach so that the material can be absorbed optimally. This activity is expected to improve the work readiness of Scouts to have better competitiveness in the automation era, be able to adapt to change, and have interpersonal skills that support their future career. Keywords: Graduate employability, career adaptability, interpersonal communication, Scouts, automation era Share Link | Plain Format | Corresponding Author (Dian Widya Putri)

74	Innovative Education in the Digital Era	ABS-149
Innovation of History Education Students in Fostering Nationalism: A Study of Generation Zs Perspective Rudy Gunawan Universitas Muhammadiyah Prof. Dr. Hamka Abstract Generation Z as an age group that currently dominates college has an important role in continuing the nationalism relay in the era of globalization. The phenomenon of the rapid flow of information, foreign popular culture, and the development of digital technology often pose challenges for strengthening the love of the homeland among students. This study aims to describe students strategies in fostering nationalism based on the perspective of generation Z. The research method used is a descriptive qualitative approach with data collection techniques through in-depth interviews, participatory observations, and documentation of students of the history education study program at one of the universities. The data was analyzed using Miles & Hubermans interactive model which includes data reduction, data presentation, and conclusion drawn. The results of the study show that students^ strategies in fostering a sense of love for the homeland are carried out in several ways, including: (1) strengthening the understanding of national history through classroom learning and exploration of local history, (2) active involvement in student organization activities and community service as a tangible form of concern for the nation, (3) the use of digital media to spread positive content with the theme of nationalism and countering the flow of information negative, (4) the preservation of local culture as the nation^s identity in the midst of the penetration of foreign cultures, and (5) exemplary in daily attitudes that reflect national values such as mutual cooperation, discipline, and responsibility. The conclusion of this study is that Generation Z, despite living in an all-digital era, still has an adaptive strategy in fostering nationalism. The strategy emphasizes the merging of historical values, social experiences, and the use of technology. Thus, the results of this research are expected to contribute to the development of character and nationality education in higher education. Keywords: nationalism, students, generation Z, innovation Share Link | Plain Format | Corresponding Author (Rudy Gunawan)

75	Innovative Education in the Digital Era	ABS-173
THE ROLE OF HUMAN RESOURCE READINESS IN SUPPORTING ORGANIZATIONAL DIGITAL TRANSFORMATION AMONG EDUCATORS & STAFF OF HIGHER EDUCATIONAL INSTITUTIONS IN PURWAKARTA CITY Firda Maulani Lestari (*), Hady Siti Hadijah Management, Faculty of Economic and Business Education, Indonesian University of Education Jl. Dr. Setiabudi No.229, Isola, Kec. Sukasari, Kota Bandung, Jawa Barat 40154 *firdamaulanilestari8[at]upi.edu Abstract This study aims to analyze the role of Human Resource Readiness in supporting digital transformation at universities in Purwakarta City. Human Resource Readiness is understood as the readiness of human resources, particularly lecturers and educational staff, to respond to digital change through competency, digital literacy, and adaptability. The dependent variable in this study is organizational digital transformation, while the independent variable is human resource readiness. This study used a quantitative method with simple linear regression analysis. The research sample consisted of 197 respondents consisting of lecturers and educational staff at universities in Purwakarta City. The results of the study indicate that Human Resource Readiness has a positive and significant effect on organizational digital transformation, with a coefficient of determination (R2) of 0.874. This means that 87.4 percent of the variation in digital transformation is explained by HR readiness, while the remaining 12.6 percent is influenced by other factors outside this study. These findings confirm that the success of digital transformation is not only determined by the availability of technology, but also depends heavily on human readiness in operating, adapting, and developing digital systems. This study shows that training, digital skills, and support are needed to help educators face Industrial Revolution 4.0 and Society 5.0. Keywords: Human Resource Readiness- Supporting Organizational- Digital Transformation Share Link | Plain Format | Corresponding Author (Firda Maulani Lestari)

76	Innovative Education in the Digital Era	ABS-184
ERP 2.0 Implementation in Malaysian Manufacturing Industry - A Supply Chain Perspective Nurfatihah Ayob (a), Mehran Doulatabadi (a)*, Azizah Yusof (c) (a) Universiti Teknikal Malaysia Melaka, Malaysia (b) INTI International University, Malaysia (*) mehran[at]utem.edu.my Abstract The advancement of technology has significantly transformed the way commercial organizations, particularly those in the manufacturing industry, manage their operations and supply chains. Among the most impactful technological developments is the introduction of Enterprise Resource Planning (ERP) systems. These systems serve as integrated platforms that facilitate planning, coordination, and control across various business functions. ERP systems are widely recognized for enhancing supply chain efficiency, improving data visibility, and streamlining decision-making processes. Despite these potential benefits, many manufacturing companies continue to face challenges in successfully implementing ERP systems. High investment costs, integration complexity, and organizational resistance to change are common barriers. This study aims to examine ERP implementation within supply chain management in the manufacturing sector and identify the critical factors influencing its success. A qualitative research approach was adopted, involving interviews with professionals from selected manufacturing firms to gain insights into their ERP implementation experiences. The study is guided by the Unified Theory of Acceptance and Use of Technology (UTAUT) framework, focusing on technological, organizational, and environmental factors affecting ERP adoption. The findings highlight key success factors, including top and middle management support, user training, and system compatibility, as major contributors to effective ERP implementation in supply chain contexts. The results enhance understanding of ERP^s strategic role and provide practical recommendations for manufacturing firms seeking to improve supply chain performance through ERP integration. Keywords: ERP 2.0 system, supply chain management, manufacturing industry, UTAUT framework, Malaysia Share Link | Plain Format | Corresponding Author (Mehran Doulatabadi)

77	Innovative Education in the Digital Era	ABS-185
Inventory Technology Adoption for Supply Chain Efficiency: Insights from Malaysia^s Semiconductor Industry Kong Yan Ming (a), Mehran Doulatabadi (a)*, Azizah Yusof (b) (a) Universiti Teknikal Malaysia Melaka (b) INTI International University, Malaysia * mehran[at]utem.edu.my Abstract The semiconductor industry in Malaysia is increasingly embracing technological innovations to enhance inventory control, minimize human error, and improve supply chain efficiency. A critical focus area is the adoption of advanced inventory technologies, which support real-time tracking, data accuracy, and operational agility. However, successful implementation of these technologies is influenced by several factors that determine adoption outcomes. This study investigates the critical success factors and key challenges associated with adopting inventory technologies within the Malaysian semiconductor industry. An exploratory research design employing a qualitative approach was adopted to gain in-depth insights from a selected organization. Data were collected through structured interviews with employees directly involved in inventory and supply chain operations. Thematic analysis was used to identify key patterns and themes. The findings highlight significant enablers and barriers that influence the successful adoption of inventory technologies. This research offers practical recommendations to help semiconductor firms enhance inventory management performance and sustain competitiveness in a rapidly evolving industry. Keywords: Technology adoption, Semiconductor industry- Supply chain efficiency- Malaysia Share Link | Plain Format | Corresponding Author (Mehran Doulatabadi)

78	Innovative Education in the Digital Era	ABS-186
Adopting Supply Chain Technologies for Enhanced Customer Service: case of Malaysian logistics company Lim Yi Rou (a), Mehran Doulatabadi (a)*, Azizah Yusof (b) (a) Universiti Teknikal Malaysia Melaka (b) INTI International University, Malaysia * mehran[at]utem.edu.my Abstract This study examines the adoption of supply chain technologies by PKT Logistics Group in response to Malaysia^s expanding digital economy. With the rapid growth of e-commerce and increasing global trade complexities, logistics companies face mounting pressure to embrace digital transformation. Addressing gaps in existing literature, this research focuses on three key objectives: (1) to identify the types of supply chain technologies adopted by PKT Logistics, (2) to examine the impact of these digital technologies on customer service performance, and (3) to explore the challenges encountered during technology implementation. A qualitative case study approach was employed to gain deeper insights. Data were collected through semi-structured email interviews to minimize transcription errors and complemented by document analysis. Thematic analysis was used to identify, analyze, and categorize findings based on the research objectives. The study contributes to academic understanding of digital adoption in Malaysia^s logistics sector and provides practical insights for other firms seeking to undertake similar digital transformation journeys. Keywords: Supply chain technologies- Logistics industry- performance- Malaysia Share Link | Plain Format | Corresponding Author (Mehran Doulatabadi)

79	Innovative Education in the Digital Era	ABS-187
Adoption of Industry 4.0 Technologies in Malaysian SMEs:A qualitative multiple case study Wan Nor Shamirah (a), Mehran Doulatabadi (a)*, Azizah Yusof (b) (a) Universiti Teknikal Malaysia Melaka, Malaysia (b) INTI International University, Malaysia Abstract This study explores the adoption of Industry 4.0 technologies among Malaysian Small and Medium Enterprises (SMEs) and investigates the critical success factors and challenges they face in achieving digital transformation. Despite the national Industry4WRD policy introduced in 2018, the adoption rate among Malaysian SMEs remains relatively low due to barriers such as limited financial resources, inadequate digital infrastructure, low digital literacy, and organizational resistance to change. This research employs a qualitative multiple case study approach, focusing on SMEs in manufacturing, services, and technology sectors. The data were collected through semi-structured interviews and thematic analysis was conducted to uncover patterns in adoption readiness, internal and external drivers, and organizational maturity. The findings highlight that strong leadership commitment, financial readiness, skilled workforce, and supportive government policies are key enablers, while lack of awareness, poor infrastructure, and low digital capabilities remain significant barriers. This study contributes to academic discourse, policymaking, and practical strategies for accelerating Industry 4.0 implementation in SMEs and enhancing their innovation capabilities. Keywords: Industry 4.0 adoption- Small and Medium Enterprises (SMEs)- Malaysia Share Link | Plain Format | Corresponding Author (Mehran Doulatabadi)

80	Innovative Education in the Digital Era	ABS-188
Sustainable Green Supply Chain Through Internet of Things Adoption: The Case of a Malaysian Port Amir Afham Zaharuddin (a), Mehran Doulatabadi (a)*, Azizah Yusof (b) (a) Universiti Teknikal Malaysia Melaka (b) INTI International University, Malaysia * mehran[at]utem.edu.my Abstract The greening of port activities has heightened the focus on sustainability in the maritime logistics industry. This study examines how the integration of Internet of Things (IoT) technology into Green Supply Chain Management (GSCM) practices can enhance the environmental performance of Port Tanjung Pelepas (PTP) in Malaysia. The research addresses a regional gap, as much of the existing literature on IoT-enabled ports focuses on developed economies, with limited insights from Southeast Asia. Grounded in the Dynamic Capabilities Theory and the Technology Acceptance Model (TAM), the study evaluates the influence of IoT infrastructure, GSCM strategies, technological innovation, and regulatory policies on environmental outcomes such as emissions reduction and energy efficiency. A quantitative, descriptive approach was employed using a structured questionnaire administered to employees in PTP^s operations department. Random stratified sampling was used, and the data were analyzed using SPSS for descriptive, correlation, and regression analyses. Reliability and validity were ensured through pilot testing and expert review. The results are expected to show strong associations between IoT adoption, GSCM practices, and improved environmental performance. The study contributes to academic literature and offers practical recommendations for port managers and policymakers seeking to implement sustainable, IoT-driven logistics strategies. Keywords: Internet of Things (IoT)- Green Supply Chain- Environmental, Performance, Sustainability Share Link | Plain Format | Corresponding Author (Mehran Doulatabadi)

81	Innovative Education in the Digital Era	ABS-193
Factors Affecting Employee Performance in the Malaysian Logistics Industry: A quantitative study design Abdul Mughis Zolkifli (a) - Mehran Doulatabadi1 (a)*- Azizah Yusof (b)- Hajime Ushimaru (c) (a) Universiti Teknikal Malaysia Melaka, Malaysia (b) INTI International University, Malaysia (c)Meiji University, Japan * mehran[at]utem.edu.my Abstract Employee performance, particularly among production operators, plays a crucial role in enhancing organizational efficiency and competitiveness in today^s rapidly evolving logistics and supply chain sector. Despite its importance, limited research has examined how training, organizational culture, and supervisory support collectively influence employee outcomes in this context. This study investigates these factors through the lens of the Resource-Based View (RBV), emphasizing internal resources such as human capital, leadership, and cultural alignment as drivers of sustainable performance. A quantitative research design was adopted, utilizing a structured survey distributed to 109 production operators selected via stratified random sampling. The analysis focuses on assessing the magnitude and significance of relationships between training relevance, cultural cohesion, supervisory support, and employee performance. The findings are expected to provide actionable insights for logistics and supply chain organizations aiming to enhance workforce productivity and align human resource strategies with performance objectives, particularly in the Industry 4.0 environment. Keywords: Employee Performance- Logistics and Supply Chain- Organizational Culture- Supervisory Support Share Link | Plain Format | Corresponding Author (Azizah Yusof Yusof)

82	Innovative Education in the Digital Era	ABS-194
Just-in-Time Delivery Practices in Higher Education Institutions: A Case Study in Malacca Malaysia Michelle Lim Jia Xuan (a), Mehran Doulatabadi (a)*, Azizah Yusof (b), Hajime Ushimaru (c) (a) Universiti Teknikal Malaysia Melaka, Malaysia (b) INTI International University, Malaysia (c) Meiji University, Japan Abstract The growing reliance on food delivery services has reshaped how university students manage their schedules, with Just-in-Time (JIT) delivery systems offering greater convenience and satisfaction. This study examines the impact of JIT food delivery service implementation-via platforms such as GrabFood-on student satisfaction at Universiti Teknikal Malaysia Melaka (UTeM). Guided by Expectation-Confirmation Theory (ECT), the study evaluates four key factors: punctuality, food quality, delivery tracking, and price and promotion. A quantitative, cross-sectional design was adopted, and data were collected through a structured questionnaire administered to undergraduate students who use GrabFood. A total of 375 valid responses were obtained via convenience sampling. Data were analyzed using SPSS, applying reliability tests, Pearson correlation, and multiple linear regression. Findings reveal that food quality and on-time delivery are the strongest predictors of student satisfaction, followed by delivery tracking. Price and promotion, though positively related, had a lesser effect. These results highlight the importance of speed, quality, and transparency in food delivery services to better meet university students^ expectations. Keywords: Just-in-Time (JIT), Food Delivery Services, Student Satisfaction, Expectation-Confirmation Theory (ECT) Share Link | Plain Format | Corresponding Author (Azizah Yusof Yusof)

83	Innovative Education in the Digital Era	ABS-195
Assessing Chatbot Service Quality in E-Commerce Using the SERVQUAL Framework Joey Loke Yin Yee (a) - Mehran Doulatabadi1 (a)*- Azizah Yusof (b)- Hajime Ushimaru (c) (a) Universiti Teknikal Malaysia Melaka, Malaysia (b) INTI International University, Malaysia (c) Meiji University, Japan *mehran[at]utem.edu.my Abstract The rapid growth of e-commerce has intensified competition among online retailers, making service quality a critical differentiator. Chatbots have emerged as a promising technology to enhance customer service and improve the online shopping experience. This study investigates the factors influencing chatbot service quality in e-commerce by adapting the SERVQUAL model. Specifically, it examines chatbot service quality perceptions among Generation Z consumers in Malaysia. A quantitative research methodology will be employed, using a survey instrument designed to measure the dimensions of tangibility, reliability, responsiveness, assurance, empathy, and perceived ease of use in the context of chatbot interactions. The survey will be distributed to a representative sample of Generation Z e-commerce users in Malaysia, determined using the Morgan sampling table. The collected data will be analyzed using descriptive statistics and inferential techniques, including reliability, validity, and normality tests, as well as Spearman^s correlation coefficient, to identify significant factors influencing chatbot service quality. In addition, Random Forest analysis will be applied to rank the service quality dimensions based on their relative importance. All analyses will be conducted using Minitab Statistical Software 22. The findings of this study are expected to provide valuable insights for e-commerce businesses seeking to optimize their chatbot implementations and improve customer satisfaction. By identifying the critical factors driving chatbot service quality perceptions, companies can prioritize resources more effectively and deliver superior online shopping experiences tailored to the preferences of tech-savvy Generation Z consumers. Keywords: Service Quality, SERVQUAL Model, TAM Model, E-commerce, Chatbot Share Link | Plain Format | Corresponding Author (Azizah Yusof Yusof)

84	Innovative Education in the Digital Era	ABS-196
ADOPTION OF INDUSTRIAL REVOLUTION 4.0 TECHNOLOGIES IN THE MALAYSIAN HEALTHCARE INDUSTRY Mah Kim Yao (a) - Mehran Doulatabadi1 (a)*- Azizah Yusof (b)- Hajime Ushimaru (c) (a) Universiti Teknikal Malaysia Melaka, Malaysia (b) INTI International University, Malaysia (c) Meiji University, Japan *mehran[at]utem.edu.my Abstract The adoption of Industrial Revolution 4.0 (IR 4.0) technologies has the potential to revolutionize the Malaysian healthcare industry by enhancing efficiency, improving patient outcomes, and fostering innovation. This study aims to explore the current practices of healthcare providers in adopting IR 4.0 technologies and to identify the barriers and challenges hindering their implementation. Using a quantitative survey approach, the research examines the utilization of technologies such as the Internet of Things (IoT), big data analytics, artificial intelligence (AI), and robotics within the healthcare sector. The collected data were analyzed using statistical methods to identify adoption trends, levels of implementation, and key obstacles. The findings highlight several major barriers, including high implementation costs, insufficient training and capacity building, lack of top management support, data integration and security issues, technological complexity, and fear of unemployment. Despite recognizing the significant benefits of IR 4.0 technologies, adoption among Malaysian healthcare providers remains limited due to these barriers. This study provides valuable insights for policymakers, healthcare managers, and technology providers on how to overcome these challenges and successfully integrate digital innovations into the healthcare system. Addressing these barriers is crucial to ensuring that the Malaysian healthcare sector can fully leverage IR 4.0 technologies to deliver improved and sustainable healthcare services. Keywords: Industrial Revolution 4.0, Healthcare, Malaysia, Technology Adoption, Artificial Intelligence, IoT, Big Data Analytics, Robotics, Digital Transformation, Barriers Share Link | Plain Format | Corresponding Author (Azizah Yusof Yusof)

85	Innovative Education in the Digital Era	ABS-197
Read With Me Program: An Inexpensive and Effective Approach to Teaching Children to Read by Goldenstate College JOSIE YAP-TIRADOR,DBA, PhD GOLDENSTATE COLLEGE General Santos City P. Acharon Boulevard, General Santos City 9500 PHILIPPINES Abstract The Read With Me Program of Goldenstate College is a literacy initiative designed to improve reading proficiency among learners in underserved communities of Malungon, Maasim, and Kiamba, Sarangani Province. Implemented by pre-service teachers as part of their practice teaching requirements, the program adopts phonics-based instruction, the Marungko approach, and the use of culturally relevant and affordable reading materials. Across 27 schools with 781 learners, results indicate significant progress: in several schools, over 70% of learners showed improvement, despite resource limitations. The program is structured around small group and one-on-one sessions, ensuring personalized support in both schools and barangays, and is further aligned with DepEd initiatives such as Catch Up Friday and the National Learning Camp. Key challenges include limited access to reading materials and sustaining volunteer engagement, which are mitigated through partnerships and recognition incentives. The program demonstrates a cost-effective and scalable model for community-based literacy education, with strong potential for replication in other low-resource and culturally diverse settings. Keywords: Early literacy development- Phonics-based reading instruction- Marungko approach- Pre-service teacher mentoring- Community-based education- Low-resource settings Keywords: Early literacy development- Phonics-based reading instruction- Marungko approach- Pre-service teacher mentoring- Community-based education- Low-resource settings Share Link | Plain Format | Corresponding Author (Josie Tirador)

86	Innovative Education in the Digital Era	ABS-205
Empowering Micro Retailers through Mobile Point-of-Sale Systems: Technological Advantage as a Basis for Policy Innovation Jesus Remar C. Dassun, DBA jesusdassun@ucu.edu.ph Price John Michael A. Queriones querionesprince@gmail.com Julia Stella L. Bawayan juliabawayannn@gmail.com Nathaniel M. Bendillo nathan0926az@gmail.com Jorinalyn R. Carino jorinalyncarino@gmail.com Jobelle D. Dulay, jobelled.dulay@gmail.com Dianna Lynn L. Molina dnnlynn21@gmail.com College of Business Management and Accountancy Urdaneta City University Urdaneta City, Pangasinan, Philippines 2428 Abstract Mobile point-of-sale (mPOS) systems are increasingly being adopted, this is an alternate solution for more affordable and portable as compared to traditional point-of-sale technologies, it offers micro-retailers a practical tool for digital indulgence. While previous research have highlights the technological advantages of mPOS, there are few research that critically assessed their practical effectivity in the operations of retail businesses. This research examined the technological advantage of mPOS in the improvement of sales management, inventory management, and record-keeping. Utilizing a quantitative descriptive design, data were gathered from 31 micro retailers using mPOS through a validated survey instrument. The results indicated that mPOS is most adopted widely in food-related enterprises and among emerging businesses despite of limited capital. The mPOS system was overall effective in increasing the efficiency of operating the business, with the results highlighting the highest impact on sales management and record-keeping, while inventory management are, though proven effective, showed slightly lower level. No relationship can be found between any type of business profile and the effectiveness of mPOS based on statistical analysis, showing that mPOS can be used by a variety of businesses. In the face of these advantages, adoption is still limited by lack of publicity as well as integration issues. It is with this regard that the study recommends to formulate a policy that would introduce a structured training program designed to facilitate the capacity of micro business retailers to take advantage of the technological advancements of mPOS. Keywords: Mobile Point of Sale, Technological Advantage, Micro Retailers, Policy Innovation, Capacity Building Program Share Link | Plain Format | Corresponding Author (Jesus Remar Dassun)

87	Innovative Education in the Digital Era	ABS-206
Freshness Guaranteed: Total Quality Management Practices for Local Fruit and Vegetable Vendors Jesus Remar C. Dassun, DBA jesusdassun@ucu.edu.ph, Angelo S. Cayaban angelocayaban46@gmail.com, Angelica M. Angellano angellanoangelica4@gmail.com, John Russel G. Bonifacio russelbonifacio9@gmail.com, Christine Gayle C. Dulay gayledulay18@gmail.com, Rhena Mae M. Maningding rhenamaningding@gmail.com, Jezza M. Villasfer villasferjezza@gmail.com College of Business Management and Accountancy Urdaneta City University Urdaneta City, Pangasinan, Philippines 2428 Abstract Total Quality Management (TQM) is a framework that emphasizes long-term organizational success through customer satisfaction and the continuous improvement of operational processes. However, its application to micro-level enterprises such as fruit and vegetable vendors remains underexplored, particularly in addressing challenges such as inadequate storage, inconsistent supply management, and poor-quality control. This study aimed to enhance the TQM practices of fruit and vegetable vendors to minimize stock-outs and overstocks, reduce spoilage, and maintain product quality. Using a descriptive research design, data were gathered through a validated survey questionnaire administered to vendors in the Fruits and Vegetables Market Section of Villasis, Pangasinan. The results, analyzed through frequency counts, percentages, and weighted means, revealed that vendors generally demonstrate high levels of TQM practice. Furthermore, significant relationships were identified between selected business profile variables namely, daily operating hours, average monthly expenses, and the number of helpers and the effectiveness of TQM practices in inventory management, supply management, and quality control. These findings suggest that larger and more resource-equipped vendors are better positioned to implement consistent quality standards. Despite these practices, the study underscores the need for continuous improvement. To institutionalize quality assurance, a policy brief is recommended for submission to the Local Government of Villasis, Pangasinan, advocating for the standardization of quality monitoring and evaluation mechanisms to ensure high-quality produce in local markets. Keywords: Total Quality Management, Local Fruits and Vegetable, Local Government, Policy Brief, Quality Assurance Share Link | Plain Format | Corresponding Author (Jesus Remar Dassun)

88	Innovative Education in the Digital Era	ABS-207
Resilience in Retail: A Management Accounting Perspective on Thrift Shop Sustainability Jesus Remar C. Dassun, DBA jesusdassun@ucu.edu.ph Arjan Dev R. Ignacio arjanxdevx55@gmail.com Lezcille May B. Gano mayogano02@gmail.com Ymber Garcia ymbergarcia2805@gmail.com Elena Jane A. Gaspar elenajaneg48@gmail.com Dustine Khayle C. Laoang khayledustine@gmail.com College of Business Management and Accountancy Urdaneta City University Urdaneta City, Pangasinan, Philippines 2428 Abstract Retail thrift shops occupy a unique space in the local economy bridging affordability, sustainability, and community livelihood. Yet, like many small enterprises, they are constantly tested by shifting consumer preferences, rapid technological change, economic volatility, and environmental pressures. These challenges often translate into profitability struggles and, for some, eventual closure. This study explored how thrift shop owners utilize management accounting practices to navigate both internal and external forces that shape their operations. Employing a quantitative-descriptive approach, data were gathered from 29 thrift shop owners in Urdaneta City, Pangasinan, Philippines and analyzed using frequency counts and weighted averages. Results revealed that while management accounting techniques such as cost management, inventory management, and cash and budget control are practiced, their application remains at a moderate level. External pressures, including inflation, societal trends, and intensified market competition, continue to weigh heavily on profitability. The findings emphasize that survival in the thrift retail sector cannot rely on tradition alone- it demands a more deliberate integration of accounting practices with strategic foresight and adaptive innovation. Strengthening financial management, enhancing record-keeping, and aligning operations with broader sustainability practices are critical pathways to resilience. This study recommends the development of structured support mechanisms through academic institutions, local governments, and business associations that can help thrift shops maximize efficiency, reduce vulnerability, and sustain their contribution to local economic vitality Keywords: Management Accounting, Local Thrift Shops, Sustainability Plan, Sustainable Practices Share Link | Plain Format | Corresponding Author (Jesus Remar Dassun)

89	Innovative Education in the Digital Era	ABS-208
Tracking the Trajectory: A Tracer Study on Career Paths of Bachelor of Science in Business Administration Graduates Jesus Remar C. Dassun, DBA, Arly N. Visperas, DBA, Noel C. Ramirez, DBA & Ladi George L. Gascon, MDM College of Business Management and Accountancy Urdaneta City University Urdaneta City, Pangasinan, Philippines 2428 Abstract Abstract: The tracer study was conducted as an initiative to track the progress of the graduates from the Business Administration Programs (Marketing and Financial Management) of the Urdaneta City University, a local college managed by the city government of Urdaneta in the province of Pangasinan Philippines. By knowing their career trajectory, the College of Business Management and Accountancy could assess the effectiveness of their curriculum delivery. The study used the quantitative-descriptive method to gather the data needed for the research and utilized but slightly modified the prescribed instrument from the Commission in Higher Education (CHED). The findings revealed that in the profile of the respondents, the majority are from BSBA Financial Management (71.11%), females (73.97%), 20-25 years old (82.54%), and single (96.83%). In terms of Socio-Economic Status, more than half are unemployed (42.54%), and employed respondents receive P5,001-P10,000 (30.79%). On the status of unemployed respondents, the majority are not ready to work (40.88%) and seek seminars and training programs (44.75%) It is therefore concluded that most of the graduates are for the financial industry, predominantly young females who have not established a family. Respondents who are working securely employment receiving within the range of minimum wage through recommendations from their connections. Additionally, more than half of the respondents are still unemployed and the majority of them responded that their readiness to secure employment is still low and seek assistance from the university through seminars and training. Keywords: Tracer Study, Employability, Business Administration Graduates Share Link | Plain Format | Corresponding Author (Jesus Remar Dassun)

90	Innovative Education in the Digital Era	ABS-210
ERROR ANALYSIS ON DIVIDING WHOLE NUMBER AMONG GRADE THREE PUPILS: BASIS FOR ACADEMIC INTERVENTION WILMEL R. DE JOSE, RYAN G. GALLEGA, LIZA P. TIGOLO, ROGELIO D. RASAY III, EdD Santo Nino College Foundation, Inc. New Hope School of Agriculture and Fishery, Inc. Abstract Division is a challenging operation as students misinterpret word problems, struggle to apply context-appropriate approaches, and execute procedural errors. This study investigates the common errors committed by Grade 3 pupils in dividing whole numbers, focusing on five key areas: reading, comprehension, transformation, process skills, and encoding. Utilizing a mixed-methods research design, the study began with a diagnostic phase involving 100 randomly selected participants. Based on the diagnostic results, 15 informants were purposively selected to participate in the subsequent quantitative and qualitative stages of the research. Quantitative data were collected using a six-item, researcher-developed, competency-based test- with each item further analyzing the areas error analysis. Qualitative data were gathered through a semi-structured interview guide and participants^ answer sheets. Frequency and percentage were used to present quantitative results, while thematic and documentary analysis were utilized to examine qualitative data. Findings revealed that errors in process skills were the most prevalent, with students frequently skipping steps, mishandling remainders, and showing limited procedural fluency. Comprehension and transformation errors were also notable, particularly in interpreting word problems and converting real-life situations into mathematical equations. Based on the findings, a targeted academic intervention plan was developed, emphasizing step-by-step instruction in division, reinforcement of basic multiplication skills, and integration of real-world problem-solving activities. The study underscores the importance of addressing foundational gaps in mathematical proficiency to enhance students^ division skills and offers a practical framework for teachers to improve learning outcomes, ultimately contributing to the broader goal of strengthening mathematics education at the elementary level. Keywords: Division of Whole Number, Error Analysis, Academic Intervention Share Link | Plain Format | Corresponding Author (Rogelio III Decosto Rasay)

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