THE IMPACT OF WORK FROM ANYWHERE (WFA) POLICY ON EMPLOYEE PERFORMANCE AND WELL-BEING: A SYSTEMATIC REVIEW OF THE LITERATURE Bagus Budi Saputra*,Abdul Rahman,Rasmi Nur Anggraeni
Palu Muhammadiyah University
Abstract
This research aims to examine the impact of the Work From Anywhere (WFA) policy on employee performance and welfare through a systematic literature review. The method used in this research is literature review with a thematic analysis approach, which includes the stages of compare, contrast, and criticise various relevant literature sources. The results show that the implementation of WFA has a significant impact on employee productivity and well-being. A study from Global Workplace Analytics found a 35-40% increase in productivity in organisations that implement WFA well. Gallup^s State of the Global Workplace survey revealed higher levels of engagement (45%) among employees with flexible working compared to conventional systems (30%). However, the research also identified some challenges, with 23% of employees experiencing higher levels of burnout in WFA settings, and around 30% experiencing reduced work quality due to technical issues. Successful implementation of WFA depends on several key factors, including a strong digital infrastructure, organisational culture of trust, and employee adaptability. The research also underscores the importance of developing new competencies, especially in digital literacy, self-management, and virtual collaboration. The findings provide important implications for organisations in designing and implementing effective WFA policies to improve employee performance and well-being.
Keywords: Work From Anywhere, Employee Performance, Employee Wellbeing, Human Resource Management, Remote Work.
