Optimizing E-Government Implementation in Rural Areas Through Information and Communication Technology Nono Heryana (a*), Rini Mayasari (b), Andrie Chaerul (c)
a,b) Faculty of Computer Science, Universitas Singaperbangsa Karawang
*nono[at]unsika.ac.id
c) Faculty of Teacher Training and Education, Universitas Singaperbangsa Karawang
Abstract
E-government implementation in rural areas is still facing many challenges. This study aims to analyze the influencing factors and formulate strategies to optimize e-government implementation in rural areas through Information and Communication Technology (ICT). A quantitative approach with a survey method was used in this study. A total of 150 rural area residents in West Java Province, Indonesia were involved as samples, selected through multistage random sampling. Data were collected through questionnaires and analyzed using multiple linear regression analysis. The results showed that performance expectancy, effort expectancy, social influence, facilitating condition, and self-efficacy significantly positively affect behavioral intention to use e-government services. However, anxiety was found to have a significant adverse effect. About 65.8% variability of behavioral intention could be explained by those factors. This study concludes that user-friendliness, computer literacy, and government support and promotion are vital to increasing citizens^ choice to use and optimizing e-government services implementation in rural areas.
