Guidance and Counseling Referral System Initiative Miftakhul Jannah, Umi Anugerah Izzati, Bachtiar Syaiful Bachri, Himawan Wismanadi
Universitas Negeri Surabaya
Abstract
This study aims to examine the development of a referral system for optimizing the services of the Character Development Center and Counseling Guidance and Psychology Service Center. This type of research uses research and development methods using a descriptive procedural model. Participants in this study were the head or secretary of the service center or task force in Unesa who had similar or almost similar services to having a program with the Center for Character Development and Counseling Guidance and the Center for Psychological Services. Data analysis in the form of observation, documentation and Focus Group Discussion (FGD) were collected directly. The results show that the Guidance and Counseling referral system initiative is a psychological consultation program system at the UNESA LP3 Psychology Service Center which is carried out by providing an initial oral and written assessment, which will then be evaluated to find out whether the client needs a referral to another center or not. With this referral system initiative, it will facilitate coordination between clients and the psychology service center team with other central teams in LP3 UNESA.
Keywords: Development, Systems, Optimization, Services, Character, Guidance and Counseling, Psychology
