THE EFFECT OF MAPALUS ORGANIZATIONAL CLIMATE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON EDUCATIONAL WORKERS Marssel Michael Sengkey (a*), Tellma Monna Tiwa (b), Ketut Pangestu (c)
a,b,c Universitas Negeri Manado
Abstract
Organizational citizenship behavior (OCB) is the behavior of an employee that exceeds his responsibilities and work standards and OCB behavior affects many positive aspects within the organization. This study aims to determine the effect of mapalus organizational climate on organizational citizenship behavior in education staff at Unima Headquarters. This study uses a quantitative approach with causal correlation analysis techniques. The data collection method used a questionnaire on a sample of 76 of 316 education personnel who were determined using the Slovin formula with simple random sampling technique. Hypothesis testing using simple linear regression analysis technique with the help of SPSS 26 program. The results showed that Mapalus organizational climate had a positive and significant effect on organizational citizenship behavior with an effective contribution of 32.7%.