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Abstract
ABS-210
Agile Governance in Public Services: A Website Study of Mal Pelayanan Publik in the Special Region of Yogyakarta
Muhammad Ariq Rafi^, Akhmad Kurniawan, Fadia Azzahra, Satria Iman Prasetyo
Corresponding Author: Muhammad Ariq Rafi


Question from Ms. Salsa Della Guitara Putri
2022.12.21 13:56:13

when the public service mall website is used by many users, is the website still stable
or are there any obstacles encountered in this case? what is the problem encountered
in this case?

Reply from Mr. Muhammad Ariq Rafi
2022.12.21 14:12:33

Mal Pelayanan Publik has been used since one year ago. As of today, the MPP website
is still stable, and there is no trouble or problem with the website itself. For the last
question, the existing problem is services of DUKCAPIL, PAJAK, and BPJS are still
unavailable.

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