English Function by Waiters and Waitress at Flames Cafe and Restaurant in Sanur Area Kiki Nurwahyuni (a), Oswaldus Wegu (b), Ketut Sudrama (c*)
Warmadewa University
Abstract
The aim of this study is to analyze the types of English function between the foreigners tourist and staff. The theoretical basis used in this study taken from the book entitled ^exploration in the function of language^ by Halliday and ^function of English^ by Jones The data used are taken from the conversation between waiters and waitress at Restaurant with guest. This study is designed by using descriptive qualitative approach which are all of the data are collected and classified based on the function of English and English expression. The results found that English used by waiters and waitress at Flames Cafe and Restaurant Sanur area, are: greeting, inviting someone, suggesting, giving information, requesting, apologizing, thanking, saying goodbye. They used communicative function verbal or directly and their more practice using English when they gives services, because all the staff using expression with good English and say it politely and clearly. It can be concluded that most of them used function of English and expressions without function of English rules and also if we see the sentence that they used, the sentence to be ungrammatical but their purpose can be understood by the guest when they served the guest, they try to give the best service
Keywords: Language used- English function- Waiters and waitress- Sanur Area
