Pemanfaatan Teknologi Komunikasi dalam Kolaborasi Pengembangan Bandung Smart City antara Pemerintah Kota Bandung dengan Stakeholders Izni Nur Indrawati Maulani, Alexandria Cempaka Harum, Aldin Aldama, Muhammad Raihan Abudzar Al-Ghifari, Firli Nurhayati
Fakultas Ilmu Komunikasi, Universitas Islam Bandung
Abstract
Smart city is a concept of developing a city or urban environment that is carried out to overcome the increasingly complex problems of urban life. Bandung, as one of the major cities in Indonesia, has started to implement the smart city concept since the implementation of the smart city policy in the 2015 Indonesia Smart City Index (IKCI) program. Various innovations have been made in Bandung as a form of response to the challenges of the development of today^s digitized cities. The success of Bandung City for its achievement as a smart city cannot be separated from the role of stakeholders who support the various innovations that have been made. The purpose of this research is to identify the utilization of communication technology that strengthens collaboration between the Bandung City Government and stakeholders in the development of Bandung Smart City. The method used in this research is a qualitative method with a case study approach. The research data collection used in-depth interviews and observation. The results showed that the current communication technology is utilized to strengthen the collaboration communication that has been established by the Bandung City Government. Utilization of communication media in the form of Social Media, Online Media (WhatsApp) and Website is used to realize collaboration and integration of various Bandung Smart City products. Another utilization is for the integration of the utilization of the Bandung City Government program with the Bandung Smart City program.
Keywords: Smart City, Internet of Things, Komunikasi Kolaborasi
