Inclusive Legal Framework for Digital Transformation in Industrial Dispute Resolution: A Normative Analysis of the Job Creation Law and Its Implications for Workers Human Rights
Aisyah Nurul Fajri

Law Program, Faculty of Law, Social and Political Sciences, Universitas Terbuka, Indonesia

Abstract

This study presents a normative legal analysis of Indonesia Job Creation Law (Law No. 6 of 2023) with specific reference to its role in enabling digital transformation within industrial dispute resolution mechanisms. While the law seeks to enhance procedural efficiency through digitalization, it fails to adequately integrate principles of inclusivity and the protection of workers human rights. Disparities in digital access, particularly among informal and vulnerable labor groups, pose significant risks to equitable justice. The research employs a statute and conceptual approach to evaluate the legal framework^s alignment with international human rights instruments and its implications for substantive justice in labor relations. Findings indicate that the regulatory emphasis on efficiency and economic reform often overlooks structural barriers such as digital illiteracy, unequal infrastructure, and insufficient data protection safeguards. The paper recommends legal reform grounded in human rights principles, including hybrid dispute resolution models, digital literacy programs, and continuous policy evaluation. These measures are essential to ensure that digital transformation in industrial dispute resolution not only modernizes legal processes but also safeguards the rights and dignity of all workers.

Keywords: Job Creation Law, Digital transformation, Industrial dispute resolution, Human rights, Access to justice

Topic: Legal Frameworks for Inclusive Digital Transformation