USER EXPERIENCE-DRIVEN ANALYSIS OF APPLICATION ADOPTION BARRIERS: A TOE FRAMEWORK
Sucipto Sucipto1*,5, Mahmuddin Ridlo1, Herman Tolle2, Sumardi Hadi Sumarlan3, Ahmad Syihab Fahmil Qowim4

1Department of Agro-Industrial Technology - Faculty of Agricultural Technology - Universitas Brawijaya
Jl. Veteran - Malang 65145
2Department of Informatics Engineering - Faculty of Computer Science - Universitas Brawijaya
Jl. Veteran - Malang 65145
3Department of Biosystems Engineering - Faculty of Agricultural Technology - Universitas Brawijaya
Jl. Veteran - Malang 65145
4Department of Fisheries and Marine Resources Management - Faculty of Fisheries and Marine Science - Universitas Brawijaya
Jl. Veteran - Malang 65145
5Centre for Halal Ecosystem Development (HED) - Universitas Brawijaya
Jl. Veteran - Malang 65145
*Corresponding Author, email : ciptotip[at]ub.ac.id

Abstract

Issues in user experience (UX) evaluation can be a barrier to adopting application innovations from the government or service providers. Issues based user experience evaluation to understand application implementation and barriers is crucial to formulating targeted adoption strategies for industry and business stakeholders. This systematic literature review (SLR) study aims to develop a framework for analysing barriers for application adoption based on user experience. Based on the Technology-Organization-Environment (TOE) framework, serving as a structured approach for future research on diagnosing and addressing digital technology adoption barriers.

Keywords: Adopstion Barrier, Application, TOE, User Experience,

Topic: Agro-industrial system management and regulation