A BCM^s New Approach for Port Business Continuity During the Covid-19 Pandemic: Integrated Risk and Impact Analysis with Proactive Action Plan EKO HARIYADI Budiyanto, Danang Cahyagi, Raja Oloan Saut Gurning & Trika Pitana
a President Director of PT Prima Multi Terminal, Indonesia
b Department of Mechanical Engineering, Politeknik Negeri Batam
c Department of Marine Engineering, Institut Teknologi Sepuluh Nopember
Abstract
The BCM^s new approach to the research has been applied to disruption at ports that occurred in Indonesia, with a case study of port disruption during the Covid-19 pandemic. Based on the application in the case study, it was concluded that the new approach of BCM procedure could be applied and obtained measurable results in the risk assessment analysis, business impact analysis, risk mapping, proactive action, and BCM strategy. In implementing the BCM in the Covid-19 pandemic, the three risks caused 80% disruptions. Such staff/employees inspected by Covid-19, a reduction in the number of employees, and the communication system failure between operators. The disruption due to Covid 19 caused a decline in employee productivity on a catastrophic scale, since the decrease in international container volume from the previous year. Quick responses and decisions, adaptation, collaboration & innovation with maritime stakeholders are the key to the success of port operations while securing health and safety aspects as recommended by the World Health Organization and the National Task Force for Covid-19 in Indonesia. Proactive action and strategy during the pandemic were also successfully explored through several stages, including recovery point objective (RPO), recovery time objective (RTO), and maximum allowance outage (MAO) from emergency response, early-stage recovery, operations with exceptions, and restoration.
Keywords: Business Continuity Management, Port Service, Risk Assessment, Business Impact Analysis, Risk Map, Proactive Action
