HOSPITAL INFORMATION SYSTEM IMPLEMENTATION FOR BIOMATERIAL PRODUCT IN TISSUE BANK: BEST PRACTICES AND LESSON LERANED Analisa Sawiji Putriyekti1*, Elsye Maria Rosa1
1 Master of Hospital Administration Program Universitas Muhammadiyah Yogyakarta
Abstract
Background
Biomaterials are materials from natural or synthetic sources, that are used to strengthen or replace part or all of the body^s tissues. Tissue Bank is the unit in Dr Soetomo General Hospital that produces products biomaterial from human tissue. According to the standard, biomaterial products must be able to be traced quickly and accurately. Therefore, the tissue bank has been developing an Information System for Biomaterial Products (ISOMERIC) to facilitate documentation of all activities in real time. Implementation of the information system is not always successful, as well as ISOMERIC, so an evaluation is needed.
Purpose
This research aims to explore the factors that influence the success or failure of ISOMERIC implementation.
Method
The method of this study is qualitative with a phenomenological approach. In-depth interviews were conducted with 14 respondents such as users and developers to explore their experiences in implementing this system. The research instrument was developed by Human, Organization, and Technology Fit (HOT-Fit) framework.
Result
ISOMERIC implementation could not be implemented as planned. Factors causing failure to implement ISOMERIC on time include the priority of implementation, raw material problems, and lack of infrastructure. Until this research was completed, the implementation was still 20%. Factors that cause ISOMERIC to be implemented include support from the hospital, Person In Charge (PIC), training, system security, user acceptance, easy system interface, and trouble and improvement handling.
Conclusion
The inhibiting factors for ISOMERIC implementation are mainly from the management of network banks. Network banks need to improve their management and maintain more supportive factors so that ISOMERIC can be fully implemented.
Keywords: Biomaterial Products, Hospital Information Systems, Tissue Bank
Topic: Management and Informatic Health Science
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