Designing A Web-Based Medical Record Document Borrowing Information System in the Mitra Paramedika Hospital
Annisa Mutiara Ridwan, Untoro Dwi Raharjo, Imaniar Sevtiyani, Ida Aninda

Department of Medical Record and Health Information, Faculty of Health, Universitas Jenderal Achmad Yani Yogyakarta, Indonesia
Medical Record Unit, Mitra Paramedika Hospital, Indonesia

Abstract

Background: The manual technique of medical record document borrowing still presents several problems, such as delays in returning medical files or even misfiling. A digitized medical record document borrowing system needs to be developed through a systematic development process. Defining and designing an information system are essential steps in developing a proper medical record document borrowing information system.
Purpose: The purpose of this study is to identify and design a medical record document borrowing information system at Mitra Paramedika Hospital.
Methods: We compiled data by interviewing five key informants who were purposively selected based on predefined criteria. The research followed the full action research process, including diagnosis, planning, implementation, and evaluation during one month. The borrowing information system was designed using Figma and evaluated using the System Usability Scale Questionnaire (SUS).
Results: Our findings identified some underlying causes that led to misfiling when using the traditional method, including an incomplete duration for document usage and the absence of clear names for borrowers or staff who lend the documents. We also identified the necessary data elements, which include the date, duration for borrowing, patient^s name, patient^s number, healthcare worker^s name, and document status. Subsequently, we created a document flow diagram, use case diagram, entity relationship diagram, and flowchart as required by the medical record document borrowing information system. We formulated 36 wireframes as blueprints for the user interface designs (UIs) of the medical record document borrowing system. In the evaluation, we obtained a score of 85 on the SUS, which corresponds to a grade B, indicating that the UIs were good.
Conclusion: The designs of the medical record document borrowing information system have good quality and a high potential for development and serve as a guide for the next steps in information system development.

Keywords: Medical record document borrowing information system- user interface- misfile

Topic: Management and Informatic Health Science