UI / UX Design of AlterOmah Architect Consultation Booking Application Using Design Thinking
Putri Java Esya Ayu, Agus Setiawan, Pristi Sukmasetya

Engineering Faculty, Informatics Engineering Department, Universitas Muhammadiyah Magelang, Magelang, Indonesia

Abstract

Architectural services have leveraged technological advancements to engage in diverse business practices, notably through the utilization of social media platforms. Marketing architectural services via social media introduces several challenges for consumers, including difficulties in locating local architects, insufficient product information, and concerns regarding transaction security. This research aims to address these issues by designing a user interface (UI) and user experience (UX) for a consultation booking application with architects. Employing the Design Thinking method with stages such as empathize, define, ideate, prototype, and test, the research culminates in the development of the alteromah application^s UI UX design. Usability testing, incorporating task scenarios and the System Usability Scale (SUS), reveals a score of 78.5 out of 100, categorizing the alteromah application as Grade B, indicating a Good rating in terms of learnability and user satisfaction.

Keywords: Design Thinking- Architecture- User Interface- Mobile Application- System Usability Scale

Topic: Engineering