User Experience Measurement to SPADA DIKTI using System Usability Scale
Rofi Abul Hasani, Pristi Sukmasetya, Muhammad Resa Arif Yudianto,

Universitas Muhammadiyah Magelang

Abstract

In the digital era, one of the challenges in the world of education is the development of online learning media. Currently, the Ministry of Research, Technology and Higher Education has launched a learning media that can be used by all lecturers at universities throughout Indonesia as a solution for an LMS that can be integrated by all universities in Indonesia, but not all universities want to use the SPADA DIKTI LMS. There are still many universities that persist with self-developed LMS. So that currently the use of SPADA DIKTI is not maximized. This makes SPADA Indonesia LMS an interesting topic to be used as a research topic. An important issue that needs to be considered is the user experience. In this study, we will examine how the users user experience is by combining the user experience measurement method, namely the System Usability Scale, combined with one of the data mining methods, namely the Association rule. Combining the two methods will produce a pattern for suggestions for future LMS SPADA DIKTI developers. In the process of testing user experience at SPADA DIKTI using the SUS method, it shows a value of 64.53. The results of the SUS Score have the adjective OK, Acceptable Marginal, and NPS are Detractors. So SPADA DIKTI in terms of user experience still has a low value so it needs to be improved in terms of usability.

Keywords: user experience, ux metrics, system usability scale, e-learning

Topic: Engineering