Implementation of business process re-engineering in improving local government performance: A Literature Review Using Bibliometric Analysis
Muhamad Sayuti1,2, Bambang Syairudin1, I ketut Gunarta1

Sepuluh Nopember Institute of Technology (ITS)1, Universitas Buana Perjuangan Karawang2

Abstract

Process management is a science that is often used by companies to improve process stages so that company goals and targets are achieved. A well-known process management technique to improve the process is business process re-engineering, or BPR. Although it has a high risk, BPR is often used by companies to make process improvements so that the goals and objectives targeted by the company are achieved in accordance with a predetermined timeframe. This study aims to look at business process re-engineering to improve local government performance. The method implemented to complete this research is a literature review using bibliometric analysis from Scopus and using the R Studio Program. The results of this study under business process re-engineering are proven to improve local government performance and are expected to be input for stakeholders in taking theories and views to improve local government performance. this research is to see the extent to which business process re-engineering has an influence in determining strategies for improving local government performance.

Keywords: business process re-engineering, local government performance, bibliometric analysis

Topic: Engineering