Online Consulting Service System Design
Umi Izzati,Miftahul Jannah, Bachtiar Sayiful Bachri, Himawan Wismanadi

Universitas Negeri Surabaya

Abstract

In everyday life, every individual has experienced problems. The increasing variety of problems in daily life makes every individual need consulting service with the psychologist profession. However, not all individuals who need consulting services are willing to get face-to-face services. In this regard, the design of an online consulting service system is made that can make individuals do online consultations wherever they are. This study aims to design an online consulting service system in order to make it easier for the public to get consulting services widely. The method used is Research and Development. The model used is a prototype and data is collected through observation, interviews and literature study. The results of this study indicate that the design of an online consulting service system can be arranged.

Keywords: Planning, System, Service, Online Consultation

Topic: The Future of Education Post Covid-19