Barriers to Knowledge Sharing: A Case Study of Construction Companies in Surabaya Andhika Agraprana (a*), Kartika Puspa Negara (a), Yatnanta Padma Devia (a)
a) Department of Civil Engineering, Faculty of Engineering, Brawijaya University, Malang 65145, East Java, Indonesia
*andhikaagraprana[at]gmail.com
Abstract
Knowledge-sharing (KS) barriers prevent organizations from capitalizing on their knowledge assets and skills. Thus, identifying barriers in the knowledge-sharing process is a potential research area to study. This research was carried out to investigate the main barriers to knowledge-sharing and identify the commonly used practice of the knowledge-sharing process in the construction company in Surabaya. Data collection was carried out by distributing questionnaires to the top management of large contractors (Qualification B) in Surabaya. Fifty-four questionnaires were collected and considered eligible for analysis. The Relative Importance Index (RII) method is used in this research. The results showed that the practices commonly used for knowledge-sharing are internet/social media, e-mail, and face-to-face interaction. The result also shows that the top barrier to knowledge sharing is the lack of top management support and participation. Meanwhile the top barrier from the personal side is difficulties in generalizing knowledge from one project to another project. This study help to understand the main barriers of the knowledge-sharing process in construction companies and provides some practical guidance for companies to deal with these barriers. Moreover, this study helps top management to provide strategies to alleviate the barriers of knowledge-sharing within their organization in order to achieve the successful of construction project.
Keywords: Knowledge Sharing, Barriers, Practice, Construction Companies
