PERCEPTION OF THE ROLE OF FINTECH ON FORMAL WORKERS DURING THE COVID19 PANDEMIC (Study on construction workers)
Kukuh Lukiyanto (a*) Siona Vinanti (b) Maranatha Wijayaningtyas (c) Meilinda Trisilia (d)

a) d)Entrepreneurship Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Jakarta Indonesia
*kukuh.lukiyanto[at]binus.ac.id
b)Reseacher APMAI Surabaya
v_n4n[at]yahoo.co.id
c)Civil Engineering Department, National Institute of Technology, Malang, Indonesia
maranatha[at]lecturer.itn,ac.id

Abstract

FinTech or Financial Technology is growing quite rapidly in Indonesia. The COVID-19 pandemic that makes outdoor mobility limited, Fintech is one of the options for financial transactions for workers in Indonesia to fulfill their needs. This study aims to understand the effectiveness of FinTech for formal workers during the covid-19 pandemic. The research method uses qualitative descriptive with case studies of 40 employees at a construction company in Surabaya. The results show that FinTech has an important role for formal workers in meeting their financial needs because it is efficient, fast and the process is easy, improves the standard of living of employees, and can be used as future investment planning.

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Topic: E-Business and E-Commerce