Mapping Of Management System Model to ISO 9001:2015
Riski Ramadan 1, Kartika Puspa Negara 2, and Indradi Wijatmiko 3

Universita Brawijaya Malang

Abstract

Measurement of Quality Management System (QMS) in construction projects is very important to assess the fulfillment of quality standards. A comprehensive and up-to-date standard setting is paramount. Many research has been conducted to develop a Quality Management System (QMS) measurement, however only few studies focused on comparing the existing quality variables assessment with ISO 9001:2015 . This research aims to map out ISO 9001:2015 to find additional variables that are not incorporate inside it. Six Sigma, Deming, Total Quality Management (TQM), Quality Management System (QMS), Baldrige Performance Excellence Framework, and LEAN Manufacturing are models for developing Quality Management Systems (QMS) that are widely applied in the construction industry today. This research produces eight additional variables as audit materials which are expected to complement ISO 9001:2015 in its application and development in construction services. The eight variables are Break down barriers between departments, Eliminate pressure, Eliminate arbitrary numerical targets, Respect people, Contribution to society, Reduce cycle time, Increase process transparency, and Focus on global process control.

Keywords: ISO 9001 2015, Quality Management System, additional variables, Critical Factor.

Topic: Quality Control and Management