Public - Sector Innovation : The Implementation, integration and Process HomPIMPA Health Information System-Based in Improving of Health Services in Sumenep Regency
Mujmal Ghanimah Usri1, Muhammad Kamil2

1,2 Government Studies Department, Faculty of Social and Political Sciences, Universitas Muhammadiyah Malang


Abstract

Public service must be provided by the government to community. In this case, the public services must be managed effectively and efficiently and ensure accessibility of services to realize good public values. The problems of public service delivery in Sumenep Regency, especially in the health public sector, are still constrained by low agency commitment and the carrying capacity of adequate facilities and infrastructure. Based on background, the purpose of this study aim to describe of Sumenep Regency efforts in developing of public sector innovations in the health sector to realize good governance through innovative ideas from regional leaders and the commitment of implementing public services. This research method uses a qualitative approach with a case study approach, the data source in this study uses secondary data by studying literature and writings that have a close relationship with the problems of public services and health services, while data analysis uses cresswell. The results in this study indicate that the innovation of the Sumenep Regency government through the HomPIMPA (Health Indicator Modules With Appropriate Integrated Methods For Proper Access Of Health Information) program is able to integrated health data between regions to realize integrative data management and effective service to the community. Based on the principles of public service, this program improved the quality of public services with supported by an adequate system to realize one data in the health sector, commitment to service implementing resources, and can provide implications and ease of service for the people of Sumenep Regency.

Keywords: Public Service, Integrated Governance, one data service, HomPIMPA, Health Service.

Topic: Other Social Sciences and Humanities

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