Whatsapp Bot Based Drug Consultation Prototype
Novita Putri Dewita Sari 1 , Nafa Umma 1, Riza Nur Afifah 1 , Maulana Yusuf Baharudin 1 , Prasojo Pribadi 1.2* , Setiyo Budi Santoso 1.2*

Universitas Muhammadiyah Magelang
Pusat Studi Digital Farmasi

Abstract

Services through social media are in great demand because they are direct, convenient and effective besides that social media allows pharmacists to reach consumers quickly and more easily . Destination making WhatsApp Bot to make it easier for users and service providers to communicate, consult and obtain information quickly by utilizing the quick reply feature. The data collection method used for this research was conducted Literature Review. With the search strategy used for get source relevant information in order to question on the research could answer and get relevant references. Process in search conducted use machine Google Chrome search with site address https://scholar.google.co.id/. With keywords used in search that is ^ChatBot AND Whatsapp AND Health service^. Selected articles have criteria inclusion that is article national and international with range 10 years time lastly, a website based application, and load design about WhatsApp Bots. WhatsApp Bot was created for the benefit of consumers and also to assist health workers in carrying out health services as content health Application is a health service application that contains and presents information about health.

Keywords: WhatsApp, Chatbot, Consulting Medicine, Medicine

Topic: Engineering