Technological Challenges and Strategies in Implementing E-Learning in Higher Education
(a)Clara Herlina Karjo, (b)Wiwik Andreani, (c)Agnes Herawati, (d)Yi Ying

(a), (b), (c) English Department,
Faculty of Humanities, Bina Nusantara University
Jakarta, Indonesia

(d) Chinese Department,
Faculty of Humanities, Bina Nusantara University
Jakarta, Indonesia

Abstract

During the current COVID-19 pandemic, e-learning was the only option for continuing education at various levels. As a result, all education stakeholders should turn to online or virtual learning, notwithstanding their different readiness levels. This study examines the technological challenges that lecturers confront when teaching e-learning at the university and the working strategies used in e-learning classrooms. The data were gathered through an online poll of 100 university lecturers at a private university in West Jakarta. The responses were then evaluated numerically and qualitatively to determine the respondents^ perceptions of the difficulty of virtual learning activities using SPSS software. The findings show that the technical issues faced by lecturers can be separated into three categories: connectivity, teaching technology, and interactivity. To increase efficiency, they require using better internet connection, boosting engagement with a particular technology, and technical and pedagogical training.

Keywords: technological challenges- strategies- e-learning- university

Topic: Education Technology